Shipping policy
Shipping policy for Yorkshire Beds.
At Yorkshire Beds, our utmost effort is to provide efficient and reliable shipping services to our valuable customers. This shipping policy explains all the essential information you need to know regarding delivery of your product. Please read this shipping policy carefully to understand the procedure.
Shipping Timeline
The shipping timeframe is 3–5 working days. This period starts from the date you place your order.
Delivery is made to the ground floor only. If you live in an apartment on an upper floor, our delivery team is only responsible for delivering to the reception area on the ground floor.
Shipping Methods
To ensure safe and intact delivery of your product, we always choose reputable shipping carriers. The carrier may vary depending on the shape, size, or weight of the product, but we assure you of reliable carrier service, as our customers’ requirements are never compromised.
Once your order is shipped, we will provide you with a tracking number so you can track the progress of your product, keep an eye on the delivery status, and view the estimated delivery date.
Free Shipping
Our customers’ suggestions and preferences are always a priority. Keeping that in mind, we offer free shipping on all of our products. If you wish to return a product, you will be responsible for the return shipping charges — please refer to our Refund Policy for more details.
Shipping Restrictions
Due to geographical restrictions, we currently deliver within the United Kingdom only. We plan to expand our delivery services worldwide in the future.
Delivery Process
Once your order is dispatched, we will send you a notification confirming the shipment. This notification will include the tracking number and estimated delivery date. You can track your order at any time.
Delivery Attempts
Our shipping carriers will deliver your product to the address you provided. If the receiving party is absent, the carrier may notify you or make alternative arrangements to complete delivery. Your cooperation is needed to ensure smooth delivery of your product.
Signature Requirement
In some cases, a signature is required at the time of delivery to confirm safe receipt of the item. If you are not present at the time of delivery, please cooperate with the carrier to arrange an alternative delivery time.
Modification or Cancellation of Order
Once your order details have been submitted and the order placed, it is not possible to change the shipping address or make other changes to the order. Please review your information carefully before confirming your order. Shipping begins as soon as possible after the order is placed, so accuracy of information is important to avoid any inconvenience.
Cancellation of Order
If you need to cancel your order for any reason, please contact us as soon as possible. We will make every effort to accommodate your cancellation request. However, once an order has been shipped, we are unable to cancel it.
If you have any other queries or need clarification about our shipping policy, please contact us — we’re happy to assist with any questions or concerns.
Yorkshire Beds
- Address: 111 Warwick Road, Batley, WF17 6AJ, West Yorkshire, United Kingdom
- Email: info@yorkshirebed.co.uk
- Phone: 0800 151 2930